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FAQ for Pet Owners
*General Booking Guide
*General Booking Guide
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Section Articles
Can I Archive a Booking Message / Conversation?
Can I block a Pet Sitter?
Can I meet a Pet Sitter before agreeing to a booking with them?
Can I negotiate the price of my booking?
Can I pay a Pet Sitter in cash?
Can I pay my Sitter in cash?
How do I pay for my booking?
How does the Mad Paws booking flow work?
How to Edit a Paid Booking Request
How are Pet Sitters Paid by Mad Paws?
How Do I Accept a Booking?
How do I change the dates of my booking?
How do I find a Pet Sitter for my pet?
I can't find a sitter's profile
Is Food Included in the Booking?
Understanding Booking Flow and Status
What does the Pet Sitter's rate cover?
What if the Pet Sitter doesn't reply?
What is a Puppy Surcharge?
What is the Mad Paws Feedback Policy?
What is your booking fee?
What services does Mad Paws offer?
What type of pets does Mad Paws accept?
What's the difference between Pet Hosting and Pet Sitting?
Where do I find a Sitter's contact information?
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