**A Quick Guide to Meet-and-Greet Sessions**

A meet-and-greet session is an essential step in ensuring a smooth transition for your pet when you hire a new sitter. Here’s a brief guide on how to make the most of this important meeting:

### **1. Schedule the Meeting**

Arrange a convenient time for both you and the sitter to meet, ideally before you need their services. This allows your pet to get familiar with the sitter and helps you gauge their suitability. 

***Note:*** It is always recommended to contact the pet sitter through the Mad Paws Booking section.

### **2. Prepare Your Pet**

* **Bring Essentials**: Have your pet’s favorite toys, food, and any other items they might need during the meet-and-greet.
* **Calm Environment**: Choose a relaxed setting where your pet feels comfortable, whether that’s at your home or a neutral location.

### **3. Introduce the Sitter**

* **Observe Interactions**: Watch how your pet reacts to the sitter and how the sitter interacts with your pet. Look for signs of comfort or stress.
* **Discuss Care Routine**: Go over your pet’s daily routine, feeding instructions, and any special needs. Provide clear instructions and answer any questions the sitter might have.

### **4. Ask Questions**

* **Experience**: Inquire about the sitter’s experience and how they handle specific situations.
* **Emergency Procedures**: Discuss their approach to emergencies and ensure they know how to contact you if needed.

### **5. Evaluate Compatibility**

* **Comfort Level**: Assess whether your pet seems at ease with the sitter and if the sitter’s demeanor aligns with your expectations.
* **Communication**: Ensure there is a clear understanding between you and the sitter regarding expectations and responsibilities.

### **6. Finalise Arrangements**

If both you and your pet are satisfied, ask the pet sitter to “Approve” the booking request and take note of any last-minute instructions. Ensure the sitter has all necessary contact information and access to your home if required.

###

A Quick Guide to Meet-and-Greet Sessions

*Ongoing Booking Guide

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What happens if a pet runs away when in the Pet Sitter's care?

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*Pre-Booking Guide

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*General Booking Guide

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Have a question?? Chat with our Customer Service team today!

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Getting Started

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Repeat Business - additional tools to help you and your clients

How to gain repeat clients

The New Pet Profile: What you need to know 

How do I cancel a paid booking? 

Can I create a booking for a Pet Owner?

How do I provide feedback about a pet to a Pet Owner?

How do I view my current bookings?

How do I know if this pet will be a good fit in my home?

What happens after a booking finishes?

What is a Meet and Greet?

Bookings and Meet & Greet

Can I offer friends, family or a prospective Owner Mad Paws credit?

What makes a successful Pet Sitter? 

Why is my profile not in the search results?

How do I keep Owners happy while looking after their pets?

How do I improve my position in Mad Paws search results and promote my Pet Sitting profile?

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My bookings have been impacted by COVID, what support can I get? 

Running My Business

Responding to an Enquiry

What to do during a Meet and Greet

Create a safety plan

Help! What do I do if the pet runs away!?

Reducing the risk 

Pet Hosting - Pet proof your home 

Pet Sitting - Staying in someones home 

Safety First

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How do I get paid for a booking?

How do I change my bank or PayPal details?

How do I add Seasonal Pricing or a Holiday Surcharge to specific days?

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Can I receive payment for a booking in cash?

Can offline payments affect my Pet Sitter ranking? 

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Payments and Pricing

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What is Repeat Customer Rate? Why does increasing it helps me?

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Response Rate - What is it & how to increase it to help me?

Completion Rate - What is it & How to increase it to help me?

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What are Repeat Weekly Bookings?

How do Repeat Weekly Bookings work? 

How can I offer Repeat Weekly Bookings? 

How do I change a One-off Booking to a Repeat Weekly Booking?

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Repeat Weekly Bookings

COVID-19: Requirements for Pet Sitters

COVID-19: How We’re Keeping Our Community Safe

COVID-19 and Pet Sitting: What You Need to Know

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A Quick Guide to Meet-and-Greet Sessions

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A Quick Guide to Meet-and-Greet Sessions

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