\
# Can I Archive a Booking Message / Conversation?

At Mad Paws, we strive to make managing your pet care bookings as seamless as possible. If you’re looking to keep your dashboard organised and manage your conversations more effectively, you’ll be glad to know that you can archive booking messages and conversations. ==Please note that this feature is available through our mobile app and the website.== Here’s how you can do it:

## How to Archive a Booking Message or Conversation

### 1. **Log In to the Mad Paws App**

Start by logging in to your Mad Paws account through our mobile app or the website. Make sure you have the latest version of the app installed for the best experience.

### 2. **Access Your Messages**

In the app, go to the **Messages** section. This is where you’ll find all your conversations related to bookings and pet care requests.

### 3. **Select the Conversation**

Find the conversation you wish to archive. Tap on it to open and view the full message thread.

### 4. **Archive the Conversation**

Look for the **Archive** option. This is usually represented by an archive icon (often a box or a folder). Tap on this icon to move the conversation to your archived messages.


 ![](https://brainfish-storage-dev.s3-accelerate.amazonaws.com/uploads/06c4c00e-f54b-47e6-8de9-91e458477ad0/b8b47487-bca9-46cd-a6ed-6942f1577f93/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIAQQB3EWECCZCMWOSS%2F20260522%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260522T223003Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEF4aCXVzLWVhc3QtMiJGMEQCIFAgbMFDkRyePgO9nz1lT7EE%2FrOK0ZzfjPgnLiNXMiUjAiBTM3z4%2F9mwqMI67%2F0Ximz8VZBGr9TAlXxNJgdgfsJypiraBQgnEAEaDDAzNDQ4Mzc3Nzc5NiIMQpjXl3VTIXktEcFKKrcF2R5AIe99NmYr5y6wD99MzAROU4WGret9U5prL19B2AhxohuE14L2JcGaPF%2Fyo9voIZ%2FwYODOUq94Cx0gjw2MNGHwE0FNGvz3k3elHU1xvVodOBB%2Fe7gZREmHWp%2BO0brIPTINtPeZkwqPSzgG9lG2GT7m7B1jqRnYiOns2VUFrs6lYyLx1mufJNO9AeWq2QSjU4dGiSfFGV0%2FSgF7cRSFTPR6bdAvPw%2B259GE%2BWksJGo64uy%2B166lKF6%2Fo9RYxL8HPdX4j%2FITmFePHMtsSQ4QFagupnMH6the3QWdQokjDzQ2k7eP5Js50yjminbnxSopbD5PTLs5Ofr56KXI8Hr0t9nOGS%2F%2BdfY%2FekkymDybLHPyF31jpssVeV1R5z0fRIRNtEtIO2ja85zd93KumGXTw4OXvJx5fEeovXnf0jtiPOukJuU302g3J2U1aWzMZNSA9UihluJqVYu0faVfBP7LhkPidS07dQY0Umgs8IdyH9%2FRaCtys4rKC82x3nPEqOx%2BaCtaqsxKLkG57shIHip7sDkBIA6fqnqEvuZ3RgkStoq5GqRmcGBM1nDWAFAI%2FI8720D0avzO%2B4oRdvgFAovpOSIDO%2Fy2FokuzeZchPdWwsg%2BM6ZOOmbf4sxCZAiPV8SEYE0X3qjokuiD8pQOq87T69seyKEzaB7hil3rea%2BAnO4rX%2BL1eUxGJjzvpiKkB8qgomHqXNrxqWF3vqN1ks9pkA5890ySzTBggL7jIO1qVj2v1LIYyFq7zMoaK5N%2FbsOsT42lA0zyrVdtS3a9YwOfbglSBPrLGMpgBhJHnOFUjFxPUD1aMUIr%2Fx8FX2hXUhAzY2rxJrb27xnWVNsysVFKN%2FTiu8lkoJIw9JY9X4DSVZpn1rul4KfXeMi30o41tDcjApgD4j36WzP3bgH3CujEtSQADwn8cg0w2pjD0AY6kQErf%2BP1qLAd%2BVqXbdj4TNCmD8pZ4zwqMleSJXOckCQXSWFaX8sRfo%2FCpLSx75LRzRpMNLsDFLjEbymRxSrltDG901yN7V%2Fm%2FLfg4vHsl3d1Fs%2FmQC7Xe8B1DEpsDmT2682fgW7tGLvWmGPvSZkpmopETc5AONaaJt44eIhJ3vQ6pWhsgVqfUvyx%2FsV9NEzXcMkj&X-Amz-Signature=d351c1e72e44dfdf802e665b45286edc760d4355f64e39e95f3d754dc48a9b90&X-Amz-SignedHeaders=host&response-content-disposition=attachment&x-amz-checksum-mode=ENABLED&x-id=GetObject)


\
 ![](https://brainfish-storage-dev.s3-accelerate.amazonaws.com/uploads/06c4c00e-f54b-47e6-8de9-91e458477ad0/e7c07550-5208-40ff-9700-65f7b6c09c4d/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIAQQB3EWECCZCMWOSS%2F20260522%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260522T223003Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEF4aCXVzLWVhc3QtMiJGMEQCIFAgbMFDkRyePgO9nz1lT7EE%2FrOK0ZzfjPgnLiNXMiUjAiBTM3z4%2F9mwqMI67%2F0Ximz8VZBGr9TAlXxNJgdgfsJypiraBQgnEAEaDDAzNDQ4Mzc3Nzc5NiIMQpjXl3VTIXktEcFKKrcF2R5AIe99NmYr5y6wD99MzAROU4WGret9U5prL19B2AhxohuE14L2JcGaPF%2Fyo9voIZ%2FwYODOUq94Cx0gjw2MNGHwE0FNGvz3k3elHU1xvVodOBB%2Fe7gZREmHWp%2BO0brIPTINtPeZkwqPSzgG9lG2GT7m7B1jqRnYiOns2VUFrs6lYyLx1mufJNO9AeWq2QSjU4dGiSfFGV0%2FSgF7cRSFTPR6bdAvPw%2B259GE%2BWksJGo64uy%2B166lKF6%2Fo9RYxL8HPdX4j%2FITmFePHMtsSQ4QFagupnMH6the3QWdQokjDzQ2k7eP5Js50yjminbnxSopbD5PTLs5Ofr56KXI8Hr0t9nOGS%2F%2BdfY%2FekkymDybLHPyF31jpssVeV1R5z0fRIRNtEtIO2ja85zd93KumGXTw4OXvJx5fEeovXnf0jtiPOukJuU302g3J2U1aWzMZNSA9UihluJqVYu0faVfBP7LhkPidS07dQY0Umgs8IdyH9%2FRaCtys4rKC82x3nPEqOx%2BaCtaqsxKLkG57shIHip7sDkBIA6fqnqEvuZ3RgkStoq5GqRmcGBM1nDWAFAI%2FI8720D0avzO%2B4oRdvgFAovpOSIDO%2Fy2FokuzeZchPdWwsg%2BM6ZOOmbf4sxCZAiPV8SEYE0X3qjokuiD8pQOq87T69seyKEzaB7hil3rea%2BAnO4rX%2BL1eUxGJjzvpiKkB8qgomHqXNrxqWF3vqN1ks9pkA5890ySzTBggL7jIO1qVj2v1LIYyFq7zMoaK5N%2FbsOsT42lA0zyrVdtS3a9YwOfbglSBPrLGMpgBhJHnOFUjFxPUD1aMUIr%2Fx8FX2hXUhAzY2rxJrb27xnWVNsysVFKN%2FTiu8lkoJIw9JY9X4DSVZpn1rul4KfXeMi30o41tDcjApgD4j36WzP3bgH3CujEtSQADwn8cg0w2pjD0AY6kQErf%2BP1qLAd%2BVqXbdj4TNCmD8pZ4zwqMleSJXOckCQXSWFaX8sRfo%2FCpLSx75LRzRpMNLsDFLjEbymRxSrltDG901yN7V%2Fm%2FLfg4vHsl3d1Fs%2FmQC7Xe8B1DEpsDmT2682fgW7tGLvWmGPvSZkpmopETc5AONaaJt44eIhJ3vQ6pWhsgVqfUvyx%2FsV9NEzXcMkj&X-Amz-Signature=d74288da446a7cc5a086e83e96b9b60c6023595431b09bca8b312a2c610e7bf9&X-Amz-SignedHeaders=host&response-content-disposition=attachment&x-amz-checksum-mode=ENABLED&x-id=GetObject " =384x230")


### 5. **Confirm Archiving**

A confirmation prompt may appear. Confirm your choice to ensure that the conversation is successfully archived.

## Accessing Archived Conversations

If you need to review an archived conversation later:


1. **Navigate to Archived Messages**: In the app, there will be a dedicated section or filter for archived messages in your Messages tab.
2. **Select the Archived Conversation**: Tap on it to view the full message thread.

 ![](https://brainfish-storage-dev.s3-accelerate.amazonaws.com/uploads/06c4c00e-f54b-47e6-8de9-91e458477ad0/7a89c05a-44ac-4d97-9e66-d9404d5a8b15/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIAQQB3EWECCZCMWOSS%2F20260522%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260522T223003Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEF4aCXVzLWVhc3QtMiJGMEQCIFAgbMFDkRyePgO9nz1lT7EE%2FrOK0ZzfjPgnLiNXMiUjAiBTM3z4%2F9mwqMI67%2F0Ximz8VZBGr9TAlXxNJgdgfsJypiraBQgnEAEaDDAzNDQ4Mzc3Nzc5NiIMQpjXl3VTIXktEcFKKrcF2R5AIe99NmYr5y6wD99MzAROU4WGret9U5prL19B2AhxohuE14L2JcGaPF%2Fyo9voIZ%2FwYODOUq94Cx0gjw2MNGHwE0FNGvz3k3elHU1xvVodOBB%2Fe7gZREmHWp%2BO0brIPTINtPeZkwqPSzgG9lG2GT7m7B1jqRnYiOns2VUFrs6lYyLx1mufJNO9AeWq2QSjU4dGiSfFGV0%2FSgF7cRSFTPR6bdAvPw%2B259GE%2BWksJGo64uy%2B166lKF6%2Fo9RYxL8HPdX4j%2FITmFePHMtsSQ4QFagupnMH6the3QWdQokjDzQ2k7eP5Js50yjminbnxSopbD5PTLs5Ofr56KXI8Hr0t9nOGS%2F%2BdfY%2FekkymDybLHPyF31jpssVeV1R5z0fRIRNtEtIO2ja85zd93KumGXTw4OXvJx5fEeovXnf0jtiPOukJuU302g3J2U1aWzMZNSA9UihluJqVYu0faVfBP7LhkPidS07dQY0Umgs8IdyH9%2FRaCtys4rKC82x3nPEqOx%2BaCtaqsxKLkG57shIHip7sDkBIA6fqnqEvuZ3RgkStoq5GqRmcGBM1nDWAFAI%2FI8720D0avzO%2B4oRdvgFAovpOSIDO%2Fy2FokuzeZchPdWwsg%2BM6ZOOmbf4sxCZAiPV8SEYE0X3qjokuiD8pQOq87T69seyKEzaB7hil3rea%2BAnO4rX%2BL1eUxGJjzvpiKkB8qgomHqXNrxqWF3vqN1ks9pkA5890ySzTBggL7jIO1qVj2v1LIYyFq7zMoaK5N%2FbsOsT42lA0zyrVdtS3a9YwOfbglSBPrLGMpgBhJHnOFUjFxPUD1aMUIr%2Fx8FX2hXUhAzY2rxJrb27xnWVNsysVFKN%2FTiu8lkoJIw9JY9X4DSVZpn1rul4KfXeMi30o41tDcjApgD4j36WzP3bgH3CujEtSQADwn8cg0w2pjD0AY6kQErf%2BP1qLAd%2BVqXbdj4TNCmD8pZ4zwqMleSJXOckCQXSWFaX8sRfo%2FCpLSx75LRzRpMNLsDFLjEbymRxSrltDG901yN7V%2Fm%2FLfg4vHsl3d1Fs%2FmQC7Xe8B1DEpsDmT2682fgW7tGLvWmGPvSZkpmopETc5AONaaJt44eIhJ3vQ6pWhsgVqfUvyx%2FsV9NEzXcMkj&X-Amz-Signature=7f13c8ac1b7d4997a5703da663e5826c0d8ade5f0f8b4afbda2d8ff6c517ee46&X-Amz-SignedHeaders=host&response-content-disposition=attachment&x-amz-checksum-mode=ENABLED&x-id=GetObject " =368x159") ![](https://brainfish-storage-dev.s3-accelerate.amazonaws.com/uploads/06c4c00e-f54b-47e6-8de9-91e458477ad0/6b793444-39b6-44c8-beed-e0400854895e/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIAQQB3EWECCZCMWOSS%2F20260522%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260522T223003Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEF4aCXVzLWVhc3QtMiJGMEQCIFAgbMFDkRyePgO9nz1lT7EE%2FrOK0ZzfjPgnLiNXMiUjAiBTM3z4%2F9mwqMI67%2F0Ximz8VZBGr9TAlXxNJgdgfsJypiraBQgnEAEaDDAzNDQ4Mzc3Nzc5NiIMQpjXl3VTIXktEcFKKrcF2R5AIe99NmYr5y6wD99MzAROU4WGret9U5prL19B2AhxohuE14L2JcGaPF%2Fyo9voIZ%2FwYODOUq94Cx0gjw2MNGHwE0FNGvz3k3elHU1xvVodOBB%2Fe7gZREmHWp%2BO0brIPTINtPeZkwqPSzgG9lG2GT7m7B1jqRnYiOns2VUFrs6lYyLx1mufJNO9AeWq2QSjU4dGiSfFGV0%2FSgF7cRSFTPR6bdAvPw%2B259GE%2BWksJGo64uy%2B166lKF6%2Fo9RYxL8HPdX4j%2FITmFePHMtsSQ4QFagupnMH6the3QWdQokjDzQ2k7eP5Js50yjminbnxSopbD5PTLs5Ofr56KXI8Hr0t9nOGS%2F%2BdfY%2FekkymDybLHPyF31jpssVeV1R5z0fRIRNtEtIO2ja85zd93KumGXTw4OXvJx5fEeovXnf0jtiPOukJuU302g3J2U1aWzMZNSA9UihluJqVYu0faVfBP7LhkPidS07dQY0Umgs8IdyH9%2FRaCtys4rKC82x3nPEqOx%2BaCtaqsxKLkG57shIHip7sDkBIA6fqnqEvuZ3RgkStoq5GqRmcGBM1nDWAFAI%2FI8720D0avzO%2B4oRdvgFAovpOSIDO%2Fy2FokuzeZchPdWwsg%2BM6ZOOmbf4sxCZAiPV8SEYE0X3qjokuiD8pQOq87T69seyKEzaB7hil3rea%2BAnO4rX%2BL1eUxGJjzvpiKkB8qgomHqXNrxqWF3vqN1ks9pkA5890ySzTBggL7jIO1qVj2v1LIYyFq7zMoaK5N%2FbsOsT42lA0zyrVdtS3a9YwOfbglSBPrLGMpgBhJHnOFUjFxPUD1aMUIr%2Fx8FX2hXUhAzY2rxJrb27xnWVNsysVFKN%2FTiu8lkoJIw9JY9X4DSVZpn1rul4KfXeMi30o41tDcjApgD4j36WzP3bgH3CujEtSQADwn8cg0w2pjD0AY6kQErf%2BP1qLAd%2BVqXbdj4TNCmD8pZ4zwqMleSJXOckCQXSWFaX8sRfo%2FCpLSx75LRzRpMNLsDFLjEbymRxSrltDG901yN7V%2Fm%2FLfg4vHsl3d1Fs%2FmQC7Xe8B1DEpsDmT2682fgW7tGLvWmGPvSZkpmopETc5AONaaJt44eIhJ3vQ6pWhsgVqfUvyx%2FsV9NEzXcMkj&X-Amz-Signature=5e0a972b8bf1b34055af4a5b3820d12bc2245d517703c91e4e3f0ae70a0ed808&X-Amz-SignedHeaders=host&response-content-disposition=attachment&x-amz-checksum-mode=ENABLED&x-id=GetObject " =307x626")

## Benefits of Archiving Conversations

* **Organise Your Inbox**: Keeping your current conversations front and center helps you focus on active communications.
* **Reduce Clutter**: Archived messages are removed from your main inbox but can be accessed when needed, keeping your dashboard clean.
* **Maintain Records**: Archiving ensures you retain important conversations for future reference without them cluttering your active message space.

By following these steps in the app, you can easily manage and organise your conversations on Mad Paws. If you have any further questions or need additional help, feel free to reach out to our support team.

Can I Archive a Booking Message / Conversation?

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Need help with something? Chat with our Team Monday-Friday 9-5pm (AEST)

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Can I Archive a Booking Message / Conversation?

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