---
title: "What to Do if my Sitter Did Not Show Up?"
description: "What to Do if My Sitter Did Not Show Up?"
canonical_url: "https://devtesting.brainfi.sh/articles/what-to-do-if-my-sitter-did-not-show-up-c0fSnEjl2Y"
md_url: "https://devtesting.brainfi.sh/articles/what-to-do-if-my-sitter-did-not-show-up-c0fSnEjl2Y.md"
---
# What to Do if my Sitter Did Not Show Up?

## What to Do if My Sitter Did Not Show Up?

## ==Introduction==

If your pet sitter doesn’t show up, it can be a stressful situation. Here's a step-by-step guide to help you manage the situation smoothly and ensure your pet's needs are covered.

## ==Step-by-Step Instructions==


1. **Confirm the Booking:** Double-check the booking details in your Mad Paws account to confirm the date and time.
2. **Contact the Sitter:** Try reaching out to your sitter through the Mad Paws messaging system or their provided contact details to understand the situation.
3. **Reach Out to Support:** If the sitter is unresponsive or unavailable, contact Mad Paws Customer Support via Live Chat or by submitting a ticket. Provide the booking details and any communication you’ve had with the sitter.
4. **Make Alternative Arrangements:** In case the sitter can’t be reached, search for alternative sitters available in your area on Mad Paws and contact them for last-minute assistance.
5. **Request a Refund:** If the sitter is a no-show, you can request a refund for the booking by submitting a request through Mad Paws.

## ==Tips and Best Practices==

* **Plan Ahead:** Always ensure you have backup pet care options for emergencies.
* **Communicate Clearly:** Confirm the date, time, and details of the booking with your sitter well in advance to avoid misunderstandings.
* **Stay Calm:** If your sitter doesn’t show up, act quickly, but remain calm and patient while addressing the issue.

#### Relevant Search Words and Phrases

* Sitter didn’t show up
* Pet sitter missed booking
* What to do when sitter no-shows
* Mad Paws no-show sitter
* Booking refund for sitter no-show

By following these steps, you can manage the situation effectively and ensure your pet is taken care of, even in the event of a sitter no-show.