---
title: "Need help with something? Chat with our Team Monday-Friday 9-5pm (AEST)"
description: "Our Customer Support team are available to chat with via our website madpaws.com.au."
canonical_url: "https://devtesting.brainfi.sh/articles/need-help-with-something-chat-with-our-team-monday-friday-9-5pm-aest-owTdSK4VX8"
md_url: "https://devtesting.brainfi.sh/articles/need-help-with-something-chat-with-our-team-monday-friday-9-5pm-aest-owTdSK4VX8.md"
---
# Need help with something? Chat with our Team Monday-Friday 9-5pm (AEST)

Our Customer Support team are available to chat with [via our website madpaws.com.au](https://www.madpaws.com.au/).


A little green "Help" box will appear in the bottom right of the screen.

You can search our Help Centre here for help or live chat with our team during business hours Mon-Fri (9-5pm AEST).


We will ask you for your:

* email address,
* phone number and
* booking number (if possible)

to better help you with your enquiry.

 ![](uploads/23244e93-503f-44a8-b2bc-8027a2c14300/50b9278d-d70e-4b73-8fa1-80d9036d63f6/Monosnap%20Pet%20Sitting%20-%20Find%20Pet%20Sitters%20&%20Dog%20Boarding%20Services%20_%20Mad%20Paws%20and%202%20more%20pages%20-%20Personal%20-%20Microsoft%E2%80%8B%20Edge%202024-04-25%2011.29.59.png)


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