How to Update Your Card Information for a Booking on Mad Paws

If you need to update your card information for a booking with a Mad Paws Pet Sitter, follow these steps:

1. Log In to Mad Paws
   • Go to the Mad Paws website and log in to your account.
   • Navigate to your Bookings.
2. Locate Your Booking
   • If you have multiple bookings, use the filter option to view only Approved bookings to find the one you need to update.
3. View Booking Details
   • Click on View Booking Details for the booking you want to pay for.
4. Update Payment Information
   • In the lower right corner of your screen, click the green “Make Payment” button. This will take you to the Payment Confirmation page.
   • If you need to update your card information, click “Use Another Credit Card”.
5. Enter New Card Details
   • Fill in your new credit card information or select a different payment method such as PayPal.
   • Complete any required fields and proceed to confirm your payment.
6. Confirm Payment
   • After entering your payment details, click “Pay” to finalise your payment.
   • You will receive an email confirmation once the payment has been processed.

Why Update Your Payment Information?

Updating your payment information ensures:

• Your booking with the Pet Sitter is confirmed and secure.
• Your booking is covered by Mad Paws Accident Cover.
• You have access to our Customer Support Team throughout your booking.

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